Role: ServiceNow Architect
Location: WI or Remote

At Tuatara Consulting Inc., we lead the charge in revolutionizing business landscapes with our commitment to technological innovation, scalability, and the deployment of advanced solutions. Our comprehensive suite of services spans business strategy, intelligent applications, data, AI & analytics, and cloud solutions. We’re on the lookout for a ServiceNow Architect with exceptional skills and certifications to join our forward-thinking team.

Role Summary:

We are seeking a seasoned ServiceNow Architect to collaborate closely with our transformation and implementation teams. The successful candidate will be instrumental in designing and building new integrations and supporting cross-functional capability development across various ServiceNow platform releases. This role requires a deep understanding of the ServiceNow platform and its modules, combined with extensive experience in solution design and implementation.

  • Collaborate with transformation and implementation teams to design and build new integrations on the ServiceNow platform.
  • Liaise with cross-functional teams to support capability development and ensure seamless ServiceNow releases.
  • Develop and implement robust ServiceNow solutions that meet business requirements and align with industry best practices.
  • Lead the technical design and architecture of ServiceNow modules, ensuring optimal performance and scalability.
  • Oversee the development and integration of custom scripts, workflows, and applications on the ServiceNow platform.
  • Ensure adherence to ITIL processes and best practices in all ServiceNow implementation activities.
  • Conduct technical reviews and provide guidance to development teams to ensure high-quality deliverables.
  • Manage inbound and outbound integrations with various systems and platforms, leveraging technologies such as Glide, REST, SOAP, and XML.
  • Stay current with the latest developments in ServiceNow technology and drive the adoption of new features and capabilities.
  • Permanent Resident Card or American Citzenship 
  • Bachelor’s degree in Computer Science, Information Technology, or a related field.
  • Proven experience as a ServiceNow Architect, with a deep understanding of the platform’s capabilities and modules.
  • Extensive experience in designing and implementing ServiceNow solutions.
  • Proficiency in JavaScript, HTML, CSS, and AngularJS, with a strong ability to develop and customize UI components.
  • Experience with ServiceNow platform technologies, including Glide, REST, SOAP, and XML.
  • In-depth knowledge of ITIL processes and hands-on experience with ServiceNow CSM, HRSD, and ITSM modules.
  • Demonstrated experience with ServiceNow integrations, both inbound and outbound.
  • ServiceNow Certified Technical Architect (CTA) or ServiceNow Certified Implementation Specialist certification is required.
  • Excellent problem-solving skills and the ability to troubleshoot complex technical issues.

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